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Digital Experience Management Software Market Global Growth, Trends and Forecast (2022 - 2027) By Types, By Application, By Regions and By Key Players: Oracle Corporation (US), Demandware (US), SAP SE (Germany)

01 Apr, 2022 | 165 Pages
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The global market for Digital Experience Management Software is expected to register a CAGR of more than 12.0% during the forecast period 2022-2027.



Digital Experience Management Software Market Overview



The emerging pattern in the Digital Experience Management Software Market includes increased competition among organizations and growing interest in improved consumer loyalty experiences. DEMS Business product enables association by overseeing and conveying content to various computerized channels to build client commitment with representatives, clients, and partners.



Advances in communication and information technology are increasing the demand for digital experience management software to boost customer productivity by removing complexity. Different organizations are constantly implementing digital experience management software to ensure consistent, contextual, and personalized brand and customer experiences across all touchpoints. The increasing adoption of touchpoints is the primary driver of the digital experience management software market's growth. Furthermore, many businesses in various industries are seeing the adoption of mobile devices in organizations for the efficient management of business operations. As a result of this factor, the demand for digital experience management software is rapidly increasing. Furthermore, organizations are implementing BYOD (Bring Your Own Device) policies to increase productivity, which is opening up new opportunities for the digital experience management software market.



Digital experience management software is an integrated set of core technologies that help create, manage, and deliver omnichannel digital experiences. Advances in communications and IT are driving demand for digital experience management software to improve customer productivity by reducing complexity. Digital experience management software offers vendors and buyers the information they need to develop effective product strategies and roadmaps. The software helps companies leverage customer data in marketing channels such as websites, social media platforms, ads, and customer touchpoints (customer service, e-commerce platforms, etc.).Cloud, mobile, and social computing are accelerating the demand for digital experience management software. In addition, demand for the software is increasing rapidly with quick technological changes and the continuous provision and migration of mobile devices.The delivery, acquisition, and management of mobile devices and applications and the related services that link mobile devices to the business environment are generating demand for digital experience management software.Digital experience management software enables digital transformation in industries such as banking, retail, and consumer electronics.



Who are the Major Players in Digital Experience Management Software Market?



The Digital Experience Management Software Market is growing at a very fast pace and has seen the focus of many local and regional vendors offering precise application products for multiple end users. The three dependencies for the status of major companies in the market are: company profile, profitable gross margin, the prices they charge. These are the main players in this Oracle Corporation (US), Demandware (US), SAP SE (Germany), Infosys (India), Salesforce.Com (US), IBM Corporation (US), Adobe Systems Incorporated (US), SDL Plc (UK), Acquia (US), Sitecore (Denmark) and others.



Recent Developments



Oracle acquires Adi Insights



Oracle announced on May 6, 2022, that it had reached an agreement to acquire Adi Insights. Adi Insights is a pioneer in workforce management solutions. SuitePeople, NetSuite's human resource management solution, will gain overtime management, time capture, demand forecasting, and shift scheduling capabilities as a result of the acquisition. The transaction has now been completed, and the Adi Insights team will become part of the Oracle NetSuite organization.



Adobe joined Nykaa in the organization to help it increase its focus on client experience for executives.



Apr-2019: In order to better embrace digital transformation, online beauty retailer Nykaa.com announced a collaboration with software giant Adobe to expand its focus on Customer Experience Management (CXM).



In March 2021, Adobe partnered with government agencies in 50 US states to power their digital modernization through Adobe Experience Cloud and Adobe Document Cloud.





What are the major Applications, Types and Regions for Digital Experience Management Software Market?



Digital Experience Management Software  Market is segmented based on the type, applications, companies and regions.



By Type, it is segmented into




  •     Web Content Management

  •     Multi-Channel Customer Communication Management

  •     Customer Relationship Management

  •     Digital Employee Experience

  •     Web Portals

  •     Customer Experience Management

  •     Analytics

  •     Others



By Applications, it is segmented into




  •     Government

  •     BFSI

  •     IT & Telecommunication

  •     Healthcare

  •     Retail

  •     Travel & Hospitality

  •     Transportation & Logistics

  •     Media & Entertainment

  •     Others



Digital Experience Management Software Market Regional Analysis



Because of the region's early adoption of digital technologies and the presence of several key players, North America is expected to be a large market for digital experience management software. Due to the increasing adoption of cloud and mobile technologies by various small and medium-sized businesses, the demand for digital experience management software in APAC and Europe is expected to grow rapidly in the coming years. Furthermore, the growing trend of BYOD in countries such as Japan, Germany, China, the United Kingdom, and India is driving demand for digital experience management software in the Asia Pacific.




  • North America


    • US

    • Canada



  • Europe

    • Germany

    • France

    • UK

    • Italy

    • Spain

    • Rest of Europe



  • Asia-Pacific

    • China

    • Japan

    • India

    • Australia

    • South Korea

    • Rest of Asia-Pacific



  • Rest of the World

    • Middle East & Africa

    • Latin America





The Digital Experience Management Software Market describes the factors driving the global growth opportunities in upcoming years and highlights market channels. In addition, the report analyzes market size and share, trends, by geographic region, end-use type and segment. It focuses extensively on revealing a detailed regional analysis. The Global Digital Experience Management Software Market report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.



What is our Digital Experience Management Software Market report scope?























































Report Attributes



Report Details



Forecast Period 2022 to 2027 CAGR



CAGR of 12% over the forecast period (2022-2027)



By Type



 




  •      Web Content Management

  •     Multi-Channel Customer Communication Management

  •     Customer Relationship Management

  •     Digital Employee Experience

  •     Web Portals

  •     Customer Experience Management

  •     Analytics

  •     Others



By Application



 




  •     Government

  •     BFSI

  •     IT & Telecommunication

  •     Healthcare

  •     Retail

  •     Travel & Hospitality

  •     Transportation & Logistics

  •     Media & Entertainment

  •     Others



By Companies



Oracle Corporation (US), Demandware (US), SAP SE (Germany), Infosys (India), Salesforce.Com (US), IBM Corporation (US), Adobe Systems Incorporated (US), SDL Plc (UK), Acquia (US), Sitecore (Denmark)



Regions Covered




  • North America

  • Europe

  • Asia-Pacific

  • Rest of the World



Countries Covered




  • US

  • Canada

  • Germany

  • France

  • UK

  • Italy

  • Spain

  • Rest of Europe

  • China

  • Japan

  • India

  • Australia

  • South Korea

  • Rest of Asia-Pacific

  • Middle East & Africa

  • Latin America



Base Year



2022



Historical Year



2017 to 2021



Forecast Year



2022 to 2027



Number of Pages



165



Customization Available



Yes, the report can be customized as per your needs




 



 



 

 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



Key Takeaways from this Digital Experience Management Software Report




  • Evaluate Digital Experience Management Software  market potential through analyzing growth rates (CAGR %), Volume (Units) and Value ($M) data given at country level - for product types, end use applications and by different industry verticals.

  • Understand the different dynamics influencing the market - growth driving factors, specific challenges and hidden opportunities.

  • Get in-depth insights on your competitor performance – revenue, shares, business strategies, financial benchmarking, product benchmarking, SWOT analysis and more.

  • Analyze the sales and distribution channels across geographies to enhance top-line revenues.

  • Understand the demanding supply chain with a deep dive on the value augmentation at each, in order to optimize value and bring efficiencies in your processes.

  • Get a quick outlook on the Digital Experience Management Software market entropy - M&A's, deals, partnerships, product launches of all key players for the past 4 years.

  • Evaluate the import-export statistics, supply-demand and competitive landscape for more than top 20 countries globally for the market.



Frequently Asked Questions



How do you conduct primary research interviews?





We use tools such as video conferences, telephone calls, face-to-face interviews, and questionnaires with key respondents.



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Market Insights Reports has a repository of reports on various industry verticals and not all of them have been listed on the website. Please contact our sales team with your requirements.



Who are the key players in Digital Experience Management Software Market?



Oracle Corporation (US), Demandware (US), SAP SE (Germany), Infosys (India), Salesforce.Com (US), IBM Corporation (US), Adobe Systems Incorporated (US), SDL Plc (UK), Acquia (US), Sitecore (Denmark)



What regions does this Digital Experience Management Software Market report cover?





North America (the United States, Canada, and Mexico)

Europe (Germany, France, UK, Russia, and Italy)

Asia-Pacific (China, Japan, Korea, India, and Southeast Asia)

South America (Brazil, Argentina, Colombia, etc.)

The Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, and South Africa)



What are the significant types of Digital Experience Management Software Market?





Web Content Management, Multi-Channel Customer Communication Management, Customer Relationship Management, Digital Employee Experience, Web Portals, Customer Experience Management, Analytics, Others



What are the major end-use applications of the Digital Experience Management Software Market?



 Government, BFSI, IT & Telecommunication, Healthcare, Retail, Travel & Hospitality, Transportation & Logistics, Media & Entertainment, Others



 



All our reports are custom-made to your company's needs to a certain extent, we do provide 5 free consulting hours along with the purchase of each report, and this will allow you to request any additional data to customize the report as your needs.


  1. INTRODUCTION

    1. MARKET DEFINITION

    2. MARKET DYNAMICS

    3. MARKET SEGMENTATION

    4. REPORT TIMELINES

    5. KEY STAKEHOLDERS



  2. RESEARCH METHODOLOGY

    1. DATA MINING

      1. SECONDARY RESEARCH

      2. PRIMARY RESEARCH

      3. SUBJECT MATTER EXPERT ADVICE



    2. QUALITY CHECK

    3. FINAL REVIEW

      1. DATA TRIANGULATION

      2. BOTTOM-UP APPROACH

      3. TOP-DOWN APPROACH



    4. RESEARCH FLOW



  3. EXECUTIVE SUMMARY

    1. INTRODUCTION

    2. GLOBAL DIGITAL EXPERIENCE MANAGEMENT SOFTWARE MARKET BY APPLICATION

    3. GLOBAL DIGITAL EXPERIENCE MANAGEMENT SOFTWARE MARKET BY TYPES



  4. MARKET DYNAMICS

    1. DRIVERS

    2. INCREASING DEMAND FOR GLOBAL DIGITAL EXPERIENCE MANAGEMENT SOFTWARE RESTRAINTS

      1. STRINGENT ENVIRONMENTAL REGULATIONS

      2. HIGH COST OF RAW MATERIAL



    3. OPPORTUNITIES

      1. GLOBAL DIGITAL EXPERIENCE MANAGEMENT SOFTWARE GROWTH

      2. APPLICATION OF GLOBAL DIGITAL EXPERIENCE MANAGEMENT SOFTWARE



    4. IMPACT OF COVID 19



  5. GLOBAL DIGITAL EXPERIENCE MANAGEMENT SOFTWARE MARKET, BY TYPES

    1. INTRODUCTION

    2. WEB CONTENT MANAGEMENT

    3. MULTI-CHANNEL CUSTOMER COMMUNICATION MANAGEMENT

    4. CUSTOMER RELATIONSHIP MANAGEMENT

    5. DIGITAL EMPLOYEE EXPERIENCE

    6. WEB PORTALS

    7. CUSTOMER EXPERIENCE MANAGEMENT

    8. ANALYTICS



  6. GLOBAL DIGITAL EXPERIENCE MANAGEMENT SOFTWARE MARKET, BY APPLICATION

    1. INTRODUCTION

    2. GOVERNMENT

    3. BFSI

    4. IT & TELECOMMUNICATION

    5. HEALTHCARE

    6. RETAIL

    7. TRAVEL & HOSPITALITY

    8. TRANSPORTATION & LOGISTICS

    9. MEDIA & ENTERTAINMENT

    10. OTHERS



  7. GLOBAL DIGITAL EXPERIENCE MANAGEMENT SOFTWARE MARKET, BY REGION

    1. NORTH AMERICA

      1. US

      2. CANADA

      3. MEXICO



    2. EUROPE

      1. GERMANY

      2. FRANCE

      3. UK

      4. ITALY

      5. RUSSIA

      6. REST OF EUROPE



    3. APAC

      1. CHINA

      2. SOUTH KOREA

      3. JAPAN

      4. INDIA

      5. AUSTRALIA

      6. ASIAN

      7. REST OF APAC



    4. MIDDLE EAST & AFRICA

      1. SAUDI ARABIA

      2. UAE

      3. SOUTH AFRICA

      4. TURKEY

      5. REST OF MEA



    5. SOUTH AMERICA

      1. BRAZIL

      2. REST OF MEA

      3. ARGENTINA

      4. REST OF SOUTH AMERICA





  8. COMPETITIVE LANDSCAPE

    1. MERGERS, ACQUISITIONS, JOINT VENTURES, COLLABORATIONS,

    2. AND AGREEMENTS

      1. KEY DEVELOPMENT



    3. MARKET SHARE (%) **/RANKING ANALYSIS

    4. STRATEGIES ADOPTED BY LEADING PLAYERS



  9. COMPANY PROFILES

    1. BUSINESS OVERVIEW

    2. COMPANY SNAPSHOT

    3. PRODUCT BENCHMARKING

    4. STRATEGIC INITIATIVES

      1. ORACLE CORPORATION (US)

      2. DEMANDWARE (US)

      3. SAP SE (GERMANY)

      4. INFOSYS (INDIA)

      5. SALESFORCE.COM (US)

      6. IBM CORPORATION (US)

      7. ADOBE SYSTEMS INCORPORATED (US)

      8. SDL PLC (UK)

      9. ACQUIA (US)

      10. SITECORE (DENMARK)





SECONDARY RESEARCH
Secondary Research Information is collected from a number of publicly available as well as paid databases. Public sources involve publications by different associations and governments, annual reports and statements of companies, white papers and research publications by recognized industry experts and renowned academia etc. Paid data sources include third party authentic industry databases.

PRIMARY RESEARCH
Once data collection is done through secondary research, primary interviews are conducted with different stakeholders across the value chain like manufacturers, distributors, ingredient/input suppliers, end customers and other key opinion leaders of the industry. Primary research is used both to validate the data points obtained from secondary research and to fill in the data gaps after secondary research.

MARKET ENGINEERING
The market engineering phase involves analyzing the data collected, market breakdown and forecasting. Macroeconomic indicators and bottom-up and top-down approaches are used to arrive at a complete set of data points that give way to valuable qualitative and quantitative insights. Each data point is verified by the process of data triangulation to validate the numbers and arrive at close estimates.

EXPERT VALIDATION
The market engineered data is verified and validated by a number of experts, both in-house and external.

REPORT WRITING/ PRESENTATION
After the data is curated by the mentioned highly sophisticated process, the analysts begin to write the report. Garnering insights from data and forecasts, insights are drawn to visualize the entire ecosystem in a single report.

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